If your account is locked, it’s probably because you tried to sign in with the incorrect password too many times. To regain access to your account, you’ll need to reset your password.

1. Click “Sign in/Join now” at the top right of any page. You will be taken to the member sign-in page.
   
   
2. Click on the “Forgot MileagePlus password?” link and follow the directions to reset your password through the email address associated with your MileagePlus^® account.
   
   

1. Select the navigation symbol at the top left of any page. A navigation panel will slide open.
   
   
2. Locate and select “Sign in/Join now.”
   
   
3. Select the “Forgot MileagePlus password?” link and follow the directions to reset your password through the email address associated with your MileagePlus^® account.