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FAQ

VIP

  • How much can I earn as a VIP?
  • How do I get to be a VIP?
  • How do I keep my VIP status?
  • Once I reach the VIP level, how long do I keep my VIP status?
  • Where can I see my current status?
  • Do I earn as a VIP on all of my linked cards?
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Online reviews

  • Why do I need to write a review?
  • How do I write my review?
  • Who will read my review?

Online ordering

  • Why can’t I order online from all MileagePlus Dining restaurants?
  • I saw a message saying that I'm leaving the MileagePlus Dining site and entering the Zuppler-powered online ordering environment. What does that mean?
  • Why didn’t I earn my full miles?
  • How much does it cost to order online, and is there a minimum order amount?
  • My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.
  • I received a confirmation email, but the restaurant says they didn’t get my order. What happened?

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